The Senior Loan Processor executes with accuracy and compliance the processes and procedures required to process mortgage loan applications by:
Reviewing loan applications and supporting documentation collected by Mortgage Loan Officers (“MLO”) in order to properly determine if the documentation meets the requirements for underwriting review and approvalWorking closely with transaction services and underwriting to ensure timely processing of loan files and meeting established company and transaction deadlines including contractual contingency and closing datesCollaborating with internal lending departments, working cohesively as a team with origination, underwriting, closing/post-closing, and funding, when neededAssuming all responsibility for loan processing tasks generated by the Loan Origination Systems throughout the life of the loan and escalating issues that may negatively impact a transactionMaintaining high levels of customer service and strong relationships with borrowers/customers (may include realtors, attorneys, and/or builders)Gathering loan conditions and verifying the accuracy of the documentation in order to meet conditions of loan approval including, but not limited to customer income/assets documentation and maintaining Loan Origination System data integrityOrdering credit report and appraisals; and working with Wholesale & Retail Residential Lending Officers to resolve appraisal disputes (as needed)Generating loan documentation and evidence of insuranceWorking closely with title companies as needed to assure title commitments meet loan requirementsMaintaining and managing a pipeline of up to 50 active loans, meeting industry turn around times and the organization goals related to closing datesSupporting the sales teams goals by participating in pipeline status calls with loan origination, underwriting and Loan Processing Supervisor; providing up to date loan status, and maintaining constant communication with Mortgage Loan OfficersUpdating conversation Log within the Loan Origination Systems throughout the loan process, outlining loan status as work progresses.This position is fully remote
Work Experience3+ years of experience in the residential lending arena
2+ years operating as an active mortgage loan processor
Education and/or CertificationsHigh School or Equivalency required. Associates degree preferred.
Technical knowledge
Comprehensive knowledge of FNMA and Freddie Mac guidelines and of banking regulatory policies and procedures
Ability to read financial statements
Proven experience gathering residential loan documentation for a variety of loan programs
Basic knowledge and understanding of commitments
Knowledge of commonly used concepts, practices, and procedures within the residential lending field
Proficient using Mortgage Loan Origination Systems (Black Knight Empower preferred)
Bilingual (English and Spanish) preferred but not required
Functional Skills
Must be a team player, able to work under pressure, conduct business in a professional manner, escalate problems and resolve conflicts. Must be able to prioritize work and effectively manage time effectively. Effective communication skills verbally and in writing. Customer service and detail oriented. Proficient using Microsoft Windows and MS Office Professional Applications including: MS Outlook, MS Word and MS Excel
